Apologies to my US readers, for whom the parody cover below won't ring a bell. I shall explain: Here in England there's a railway operated by a company called Southern. The people who run the company and the people who work for it don't get along well, which means there are lots of strikes. Which means lots of trains don't run when they're supposed to (or sometimes at all).
During commute times they pack people in like sardines, while charging very high rates...partly because eventually they give in to the strikers and that means paying more or hiring more people or both.
There's just enough of the "stiff upper lip" tendency left over in the UK for companies and unions to get away with situations like this. "Mustn't grumble," they say, grumbling. Perhaps one day a hero will arise to lead the downtrodden commuting masses. Me, I work at home.